Contact VideoPokerCalc
Use this page to reach VideoPokerCalc about calculator issues, correction requests, editorial feedback, technical problems, or responsible gambling resource updates. The site is an independent educational project. It does not operate casino games, accept wagers, or provide account support for any gambling operator.
[email protected]What You Can Contact Us About
The site focuses on video poker calculators and educational explanations. Useful messages are specific, verifiable, and tied to the tools or written material. For a calculator issue, include the page URL, the input values, the expected result, and the result you received.
Calculator issues
Get in touch if a calculator looks wrong, a button fails, a table does not update, or a page misbehaves on your device. Include the browser, device type, page URL, and steps to reproduce.
Correction requests
Get in touch if a paytable, RTP figure, variance value, or strategy explanation needs review. Include the specific claim and, where possible, a source or calculation that supports the fix.
Editorial feedback
Get in touch if a page is unclear, too technical, or missing an important caveat. The math depends on assumptions, so feedback that makes those assumptions clearer is valuable.
Responsible gambling resources
Get in touch if a support resource is outdated, unavailable, regionally incorrect, or should be added. Independent, practical, accessible resources are preferred.
What We Cannot Help With
VideoPokerCalc is not a casino, sportsbook, payment provider, or gambling operator. It offers calculators and educational material only. It cannot access user accounts, process withdrawals, recover deposits, reverse losses, or resolve disputes with third-party platforms.
| Request type | Can we help? | Where to go instead |
|---|---|---|
| Casino account access | No | Contact the casino or platform where the account was created. |
| Deposits or withdrawals | No | Contact the operator, payment provider, or wallet service. |
| Bonus terms or wagering rules | No | Read the operator's terms and contact its support team. |
| Calculator bug report | Yes | Email the page URL and exact inputs used. |
| Correction to site content | Yes | Email the claim, page URL, and supporting details. |
How to Send a Useful Report
A useful report is precise enough to check. For calculator issues, send the exact page, inputs, and result. For editorial issues, quote the sentence or section that needs review and explain why it may be wrong or incomplete.
Suggested format
- Page URL where the issue appears.
- Short description of the issue.
- Steps to reproduce, if it is technical.
- Expected result and actual result, if a calculator is involved.
- Device, browser, and screen size if the issue is visual.
- Supporting source or calculation if the issue is factual.
Feedback is reviewed by relevance and verifiability. Not every message needs a change, but a specific report is far easier to check than a broad claim like "the strategy is wrong" or "the RTP looks off."
Contact Principle
The fastest way to make a request useful is to attach it to a specific page, number, calculator result, or wording issue. The site is built around checkable math, so the best feedback is also checkable.